What are the different pricing tiers available in Visla?

Visla offers four main pricing tiers: Free, Pro, Business, and Enterprise. Each tier has specific sub-tiers, subscription fees, base credits, and flexible credit options tailored to different user needs.

How does the Visla Credit System work?

Visla uses a credit-based system with two types of credits: base credits and flexible credits. Base credits are included with each subscription and reset monthly, while flexible credits can be purchased additionally and roll over month-to-month.

What is the Credit Conversion Rate (CCR)?

The CCR determines the cost of purchasing flexible credits and converting unused credits when switching tiers. It is specific to each pricing tier.

How is the Credit Conversion Rate (CCR) calculated?

The CCR is calculated as follows: CCR = Credit Amount / Dollar Amount It varies across different pricing tiers. However, sub-tiers within the same tier share the same CCR.

Can I purchase additional credits if I run out of my monthly base credit?

Yes, Pro and Business tier users can purchase flexible credits at a rate determined by their tier’s CCR. However flexible credits are not available for free tier users.

What happens if I run out of credits?

If your account reaches zero or negative credits, it will be locked, preventing any resource-consuming tasks until you either purchase additional flexible credits or wait for the next billing cycle for base credits to refresh.

What tasks consume credits and how much do they cost?

Various tasks consume different amounts of credits, the following are approximated average values. Your project may varies depends on video length, input length and regenerates, etc. .Text-based projects (I2V, T2V, B2V): ~60 credits per project (average 2 minutes) .Voice-based projects: ~250 credits per project .Visual-based projects: ~90 credits per project (average 2-3 minutes) .ASR: 30 credits per minute .Video export: 30 credits per minute .Storage: 1.25 credits per GB per day (no charge if <1 GB) .Private Stock storage: 0.04 credits per image or video scene per day .Private Stock AI labeling: ~10 credits per image or video scene

Can Free Tier users purchase flexible credits?

No, Free Tier users can only use base credits which are reset monthly on your subscription day.

What happens to my unused base credits if I switch tiers?

Unused base credits are converted to the new tier’s credits using the new tier’s CCR. For example, if you move from Pro to Business, your unused credits are first converted to dollars using Pro tier’s CCR, and then back to credits based on the Business tier’s CCR.

How is the monthly fee for the Enterprise Tier calculated?

For the Enterprise Tier, the monthly fee is calculated based on the agreed CCR in the contract. The formula is: Monthly Fee = Total Monthly Credit / CCR

How many video projects can I create with 1000 credits?

Approximately (your project may vary depending on video length, input length, re-generate): .Text-based projects: 16-17 projects .Voice-based projects: 4 projects .Visual-based projects: 11 projects

Is the credit consumption the same for every project?

No, credit consumption varies depending on factors such as video length, input content, project type, and user-initiated re-generates.

Can unused flexible credits roll over to the next month?

Yes, unused flexible credits roll over to the next month, unlike base credits which do not.

What is the difference between base credits and flexible credits?

Base credits come with the subscription and refresh monthly without rolling over. Flexible credits are purchased additionally and can roll over month-to-month.

How does storage credit consumption work?

Storage credit consumption is charged at 1.25 credits per GB per day for all assets, with no charge if the total asset storage is less than 1 GB. Private stock storage is charged at 0.04 credits per image or video scene per day.

If I switch from one tier to another tier, how will my flexible credits be affected?

The unused flexible credits will be converted based on the Credit Conversion Rate (CCR) of the new tier. The adjustment factor is the ratio of the new CCR to the old CCR. For example, if you switch from a Pro tier with a CCR of 300 to a Business tier with a CCR of 200, the adjustment factor would be: Adjustment Factor = New CCR / Old CCR = 200/ 300 = 0.667 This means your flexible credits will be multiplied by 0.667 to reflect the new CCR. Any unused flexible credit is rolled over to the next month at the end of the month per your billing cycle.

How do I know how many credits a specific task will consume before I start it?

While we provide average credit consumption rates for different types of projects, the exact amount can vary based on factors like video length and input complexity. It's recommended to monitor your credit usage through your workspace dashboard, which provides near-real-time updates.

Can I transfer my credits to another user or account?

No, credits are non-transferable between users or accounts. Each account must manage its own credits independently.

What happens if my account is frozen due to zero or negative credits?

If your account is frozen, you won't be able to perform any resource-consuming tasks until you either purchase additional flexible credits or wait for your next billing cycle when base credits are refreshed.

How do annual subscriptions work in terms of base credits and fees?

Annual subscriptions offer a discounted rate compared to monthly subscriptions. Your monthly base credit is the same as a monthly subscription based on your pricing tier and sub-tier. The base credits are still refreshed monthly, and you benefit from overall savings on your subscription fee.

How do I cancel my Visla subscription, and what happens to my credits if I do?

You can cancel your Visla subscription through your account settings. Cancellation will stop the auto-renewal of your subscription, and you will remain on your current tier until the subscription period ends. Subscription fees are non-refundable. You can continue to use your base credits and flexible credits until the end of your subscription period. After the subscription period ends and your account transitions to the Free plan, any unused flexible credits will be frozen but will remain in your account in dollar amount. You can use these credits if you renew a paid plan later.

Can I invite other users to my Visla account, and how are credits managed in a multi-user workspace?

Yes, as the owner of the account, you can invite other users to join your workspace. In a multi-user workspace, all users share the same pool of credits. Resources consumed by any user in the workspace will be deducted from the workspace's total credits.

What happens if the workspace runs out of credits?

If the workspace runs out of credits, all resource-consuming tasks will be halted until additional credits are purchased or the next billing cycle refreshes the base credits.

Are there any restrictions on the duration or file size for videos?

For Free and Pro tiers, the upload file size limit is 3GB, and the video length limit is 1 hour. For Business and Enterprise tiers, the upload file size limit is 20GB, and the video length limit is 3 hours. There is no limit on the number of files, but tasks like ASR processing and file storage will deduct credits from the workspace.

Is there a limit to the number of videos I can create?

There is no limit on the number of videos you can create. However, each video creation task will consume credits from your workspace, and you can continue creating videos as long as you have sufficient credits.

How can I check my workspace's credit balance?

You can view your workspace's credit balance through the workspace dashboard. The dashboard provides real-time updates on your credit usage and remaining credits.

Can I track the credit usage of individual team members?

No. You can track the credit usage of each project and operation type, such as script generation, TTS, and ASR.

Choose the plan that fits your needs

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Credits
Monthly Assigned Credits A given number of crefits is assigned to the user each month and at the beginning of each billing month the credits are refreshed. The number of the assigned credits depends on the user's subscription.	1,000	Start from 5,000	Start from 20,000	Custom
Flexible Credit Availability The flexible credits are available for purchase and use at the Pro tier and the Business tier but not at the free tier.				Custom
AI Video Creation
Video Creation from Idea Effortlessly turn your ideas into engaging videos. Provide the video subject or content, and Visla's AI transforms it into a professional-quality video.
Video Creation from Script Turn your scripts into professional videos. Upload your script, and Visla's AI generates a polished video. Ideal for users who write their own video scripts, ensuring efficient script-to-video production.
Video Creation from Text Content Transform text content into engaging videos. Input your product descriptions, reports, presentations, or any written material, and Visla's AI converts it into a professional video. Perfect for repurposing content for businesses, corporate users, and content creators.
Video Creation from Webpage Effortlessly convert webpages into professional videos. Input the URL, and Visla's AI transforms the content into an engaging video using images from the webpage. Perfect for blogs, product feature pages, and corporate websites.
Audio to Video Conversion Convert audio into engaging videos. Upload your audio files, and Visla's AI generates a professional video, incorporating stock footage from Storyblock or Getty Images, or your private stock, to match the audio content. Ideal for podcasts, speeches, and more.
Video Creation from Speech-Centric Videos Enhance and summarize your speech-centric videos with Visla's AI. Automatically extract key segments, add background music, and incorporate supplemental footage. Perfect for marketers, educators, and businesses to optimize their content effortlessly.
Video Montage Creation Create stunning video montages that evoke viewers' emotions. Visla's AI curates and sequences your images and clips, enhancing the story with transitions, animations, and background music. Perfect for visually striking content like birthday parties, weddings, event recaps, sceneries, and business presentations of products or locations.
Narrated Visual Storytelling Create compelling visual stories with Visla's AI. It crafts dynamic storylines by curating the best images and video segments, enhanced with narration. Ideal for showcasing real estate, home remodeling, restaurants, landscaping, travel logs, and more.
Background Music Recommendations Enhance your videos with AI-recommended background music. Visla suggests tracks that perfectly match the tone and mood of your content, creating a professional and engaging viewer experience. Ideal for adding the right ambiance to any video project.
BGM Auto Ducking Automatically lowers the background music volume during speech or dialogue, ensuring clear and balanced audio for professional-quality videos.
BGM Length Autofit Automatically adjusts the music melody to fit the video’s length, ensuring the background music ends exactly when the video does. This feature is perfect for music that ends with a strong beat, creating a seamless and polished final effect.
Footage Recommendations Enhance your videos with AI-powered footage recommendations. Visla suggests relevant public and private stock footage that complements your narration, creating dynamic scenes that elevate your storytelling. Perfect for marketers, educators, and businesses looking to enrich their content effortlessly.
AI Synthetic Voice-Over Generate natural-sounding voiceovers with various voices and languages. Ideal for instructional content, promotions, and corporate updates, this feature ensures clear, engaging narration for a global audience.
Video Creation in Multiple Languages Make your videos accessible globally with Visla's AI. Generate natural voiceovers, accurate subtitles, and on-screen text in multiple languages. Ideal for content creators and businesses looking to engage a diverse audience.
AI Video translation Translate your videos into multiple languages with Visla's AI. Automatically generate translated subtitles, on-screen text, and voiceovers while keeping the original visuals. Perfect for content creators and businesses looking to engage a global audience.
Comprehensive Stock Library
Free Stock Library Access a comprehensive stock library of footage and music for free and paid users. Visla's AI recommends relevant content from the library to enhance your videos, ensuring a seamless creation process and high-quality results. Perfect for all video projects.
Premium Stock Library Unlock access to high-quality video footage and music from Storyblocks and Getty Images. Available to paid users, with Pro tier accessing Storyblocks (4M videos) and Business/Enterprise tiers accessing both Storyblocks (4M videos) and Getty Images (20M videos). Enhance your videos with premium content.		2 Million	16+ Million	16+ Million
Private Stock Library Leverage your proprietary media assets with Visla's Private Stock Library. AI-driven tagging and recommendations help you efficiently manage, organize, and use your unique collection in video production. Ideal for content creators, agencies, and enterprises to streamline the workflows.
Auto-Labeling of Private Stock Automatically label your proprietary media assets for efficient management and organization. Exclusive to Business and Enterprise users, this feature enhances your video production workflow. Free and Pro users can manually label their assets and still benefit from AI footage recommendations.
AI Video Editing
Transcript-Based Editing Edit videos like editing a text document. Find, cut, extract, and rearrange content directly from the transcript, streamlining the editing process. Ideal for content creators and corporate professionals seeking efficient and precise video editing.
Scene-Based Editing Simplify video editing with Visla's Scene-Based Editing. Divide your video into segments, each with its own footage, script, narration, text overlays, and animations. Supports transitions like fade, wipe, and zoom between scenes. Perfect for users without professional video editing training, ensuring a seamless editing experience.
Filler Words Autocut Automatically remove filler words like um and ah from your videos with Visla's AI. Perfect for creating polished, professional content efficiently, enhancing clarity and engagement.
Repetitive Phrase Autocut Effortlessly eliminate repetitive phrases from your videos with Visla's AI. Streamline your editing process and maintain viewer interest by ensuring concise and impactful content.
Pause and Silence Autocut Automatically remove unnecessary pauses and silences from your videos with Visla's AI. Improve the flow and professionalism of your content, making it more engaging for viewers.
Topic-Based Auto Extraction AI analyzes video transcripts and identifies key topics. Automatically extract and summarize relevant sections, creating focused and impactful videos efficiently. Ideal for content creators and corporate professionals aiming to streamline their editing process.
B-Roll Recommendation Enhance your videos with AI-recommended B-roll footage. Visla's AI suggests relevant supplementary visuals and identifies the best points in your A-roll for insertion. Perfect for interviews, testimonials, corporate presentations, and product demonstrations, adding depth and engagement to your content. Ideal for content creators and corporate professionals looking to enrich their storytelling.
Background Music Control Effortlessly manage background music with Visla's BGM controls. Adjust volume, choose AI-recommended tracks, replace with stock or uploaded music, or remove it entirely. Enhance your video’s audio quality with these flexible options. Ideal for creating professional and engaging videos.
Animation and Transition Effects Enhance your videos with professional-grade animations and transitions. Create smooth scene changes, add dynamic elements, and make your videos more engaging and visually appealing. Ideal for content creators and corporate professionals looking to produce polished and captivating videos.
Text Overlay Editing Create and manage custom text overlay styles with Visla's editing tool. Set your branding text styles or choose from your library for each video project. Ideal for maintaining brand consistency and enhancing video visual appeal. Perfect for content creators and corporate professionals.
Subtitle Editing Create and manage subtitles with ease. Customize styles, positions, and highlights to match your video’s look. Enhance accessibility and viewer engagement with professional subtitles. Perfect for content creators and corporate professionals.
Subtitle Pacing Control the number of words displayed on-screen with Visla's Subtitle Pacing. Adjust pacing to fit various video formats, from portrait to landscape, and create dynamic effects. Perfect for tailoring subtitles to enhance viewer engagement and adapt to different video styles.
Video export options
Maximum resolution Export videos in high definition (1080p) with the Free and Pro plans. For ultra-high definition (4K), upgrade to Business or Enterprise plans for the best clarity and detail, perfect for professional presentations and broadcasts.	1080p	1080p	4k	4k
Landscape (16:9) Video format for YouTube, Facebook etc.
Portrait (9:16) Video format for TikTok, YouTube Short, Instagram, Facbook Story, Snapchat etc.
Square (1:1) Video format for LinkedIn, Twitter etc.
Quick Editing
Transcript-Based Cut Edit videos directly from the transcript with AI-powered tools. Automatically remove filler words, repetitive phrases, pauses, and silent ends to streamline your editing process. Ideal for creating polished and professional content quickly and efficiently.
Transcript-Based Extract Extract key segments from your video using voice transcripts. Manually select desired portions of the video, or use AI to automatically extract important segments based on topics. Streamline your editing process and ensure you focus on the most relevant content. Ideal for easy, quick, and precise video editing.
Video Crop Adjust the frame of your video to focus on specific areas or remove unwanted parts. Supports various aspect ratios (16:9, 9:16, 1:1, custom) to tailor your videos for different platforms. Ideal for enhancing visual impact and ensuring your content looks professional.
Add Call to Action Embed interactive buttons in your videos hosted on Visla platform. Customize text, hyperlink, color, shape, and position. Direct viewers to a specified URL when they click the button, enhancing engagement and conversion. Perfect for driving actions from your audience.
Add Voice-over Record and add voice-over narration to your videos. Replace the original audio in a video segment with your custom voice-over, enhancing storytelling and communication. Ideal for creating personalized and engaging content.
Merge Video Clips Combine multiple video clips into a single, cohesive video seamlessly. Perfect for creating smooth transitions and a unified final product. Ideal for quick and efficient video production.
Duplicate Video Clips Create an exact copy of any video clip. Perfect for reserving and reusing videos, maintaining consistency, and streamlining your editing process.
Choose Thumbnail Select a specific thumbnail image for your video. Upload a custom thumbnail or choose from automatically generated options to ensure your video has a visually appealing and representative image. Ideal for enhancing video presentation and attracting viewers.
View and Download Transcript Access and review your video’s full transcript. Search for specific content. Download the transcript in TXT, SRT, or VTT formats for easy reference and use.
Editing using Waveforms Make precise edits using voice waveforms. Navigate the timeline with arrow keys for fine-tuned selection, ensuring accurate cuts and extractions. Perfect for detailed and precise video editing.
Workspace & Collaboration
Role-based workspace/teamspace control By setting owners, members, and guests within workspaces and teamspaces, you can finely tune who can do what and where. This flexibility meets the diverse needs of companies of all sizes for video categorization, restriction, and sharing.
Permission-based data access control From no access to full access, Visla allows users to exert detailed and precise control over data access within a teamspace through different levels of permissions.
Discover workspaces through domain matching By matching users' email domains, Visla makes it easy for users to discover and find people within the same organization, facilitating collaboration.
Share Clips All data within a teamspace is automatically shared with all members, making information sharing easier than ever! You can invite guests or send data links directly to allow them access to the workspace data without needing to join the workspace.
Clip Settings Clip settings allow users to have more granular control over how data is displayed, whether comments are permitted, and if viewers can download and duplicate the content.
Add Comments to Clips Timestamped comments enhance collaboration by making interactions more precise and reducing misunderstandings. The comments feature can also be turned off and visibility settings can be adjusted. Users with the appropriate permissions can delete comments as well.
Closed Caption All automatically extracted video transcripts can also be used as closed captions, which can be easily toggled on or off. This feature is incredibly useful for individuals with hearing impairments or in situations where sound needs to be minimized.
Optimal Playback Speed The playback speed of videos can be optimally set based on the average number of words per minute in the video, allowing viewers to quickly and accurately obtain information in the way that suits them best.
Embedded Video Integrate your Visla videos into your websites or social media platforms. Share video links or embed videos using a code snippet. Choose responsive or fixed-size players for optimal viewing. Perfect for extending your video reach and engagement.
Content Management
Media Upload Upload images, videos, and audio files to your Visla library. Easily manage and access your media content in one place. Business and enterprise users can upload up to 30 GB media files and 3-hour videos per file. Free and pro users are limited to 3 GB files and 1-hour videos per file.	3GB / 1 hour	3GB / 1 hour	20 GB / 3 hour	20 GB / 3 hour
Folder Management Create folders and organize your media content efficiently. Keep your library structured and easy to navigate.
Content Labeling Add titles, descriptions, and tags to your media content. For speech-centric videos, let Visla AI generate these details for you.
Content Search Use the search function to quickly find your media content. Easily locate images, videos, and audio files in your library.
YouTube Integration Provide a YouTube URL, and Visla will download the video to your library. Manage YouTube videos as part of your media assets.
Recent Activity Provide a YouTube URL, and Visla will download the video to your library. Manage YouTube videos as part of your media assets.
Starred Media Mark important media assets as favorites (Starred). Access your starred content easily from the home page.
Screen Recording
Full-Screen Recording Capture your entire screen with Visla's Full-Screen Recording feature. Perfect for creating comprehensive tutorials, presentations, and demonstrations. Record all activities on your screen with high-quality audio input options, ensuring clarity and detail.
Selected Screen Area Recording Capture specific areas of your screen with Visla's Selected Screen Area Recording. Choose from aspect ratios like 16:9, 9:16, 1:1, or custom sizes. Ideal for focusing on particular sections during tutorials, presentations, and demonstrations. Record high-quality video with audio input options, ensuring detailed and precise content creation.
Single Window Recording Select and record a specific UI window while working on other applications. Ideal for capturing online classes, seminars, and meetings without interrupting your workflow. Ensure focused and uninterrupted recording of important content.
Record System Audio Capture audio directly from your computer’s system. Ideal for recording sounds from applications, online classes, webinars, and meetings, ensuring high-quality audio in your recordings. Perfect for creating professional and comprehensive content.
Optimize for Video and Meeting recordings Automatically turn off the camera to record only screen content and audio. Ideal for recording meetings, webinars, and video content without capturing yourself. Maintain privacy and focus on the presentation.
Background Noise Suppression Automatically reduce unwanted background sounds in your recordings. Ensure clear and professional audio by focusing on primary speech and minimizing distractions. Perfect for creating high-quality video and meeting recordings.
Custom Screen Recording aspect ratio Select specific aspect ratios (16:9, 9:16, 1:1 or custom) for your screen recordings. Ensure your recordings fit perfectly within desired formats, such as social media or presentations. Ideal for creating professional and tailored video content.
Auto Zooming Automatically adjust the zoom level during recordings or playback to focus on important areas and activities. Ensure viewers can see crucial details clearly, enhancing the overall viewing experience. Perfect for creating engaging and professional videos.
Auto Panning Automatically pan the camera to follow the action or focus on important areas during recordings or playback. Ensure key elements remain in view, creating a dynamic and engaging visual experience. Ideal for producing professional-quality videos.
Annotation tools Add drawings directly onto your screen during recordings. The annotations become part of the recorded video, perfect for emphasizing key points and enhancing viewer engagement. Ideal for creating interactive and informative content.
Highlight Clicks Visually emphasize mouse clicks during screen recordings. Ensure viewers can easily follow actions and interactions on the screen, enhancing the instructional value and clarity of your videos. Ideal for creating clear and engaging tutorials and demonstrations.
Mobile Phone Screen Recording Capture everything on your mobile device screen. Ideal for creating tutorials, app demonstrations, and presentations directly from your smartphone. Ensure high-quality recordings to enhance your mobile content creation.
Screen Step Recording Capture every action on your screen and create dynamic step-by-step guides with AI annotations, text overlays, narration, and BGM. Perfect for tutorials, how-to guides, training materials, and customer support content.
GIF Creation from Screen Step Recording Convert your recorded screen steps into GIFs. Perfect for creating short, shareable visual instructions that are easy to distribute for quick reference and support. Ideal for tutorials, training materials, and customer support content.
Camera Recording
Video Recording Record high-quality videos directly from your device. Adjust camera settings and resolution for optimal recording. Perfect for creating professional video content with ease and precision.
Multi-Camera Recording Capture video from multiple camera angles simultaneously. Switch between views seamlessly to create dynamic and engaging videos. Ideal for producing multi-perspective content, perfect for interviews, events, and presentations.
Add Second Camera Incorporate a second camera into your recording setup. Capture multiple angles or perspectives simultaneously to enhance the quality and dynamism of your video content.
Mirror Camera Flip your camera feed to create a mirrored perspective. Ideal for presentations and instructional videos where a mirror image is more intuitive for viewers.
Recording Layout Choose from various layouts for your video recordings, including full-screen, side-by-side, and picture-in-picture options. Enhance your visual presentation and ensure your content is displayed effectively for your audience. Ideal for creating professional and engaging videos.
Phone as Webcam Use your mobile phone's camera as a webcam for high-quality video recording. Enjoy cable-free setup with QR code connection or Apple’s Continuity Camera integration. Perfect for adding extra angles and enhancing your recording capabilities.
Teleprompter Read from a script while maintaining eye contact with the camera. Adjust text size and scrolling speed for a smooth recording experience. Perfect for delivering professional speeches and presentations effortlessly.
Remove Camera Background Easily change or remove your camera background without a green screen. Customize with presets or upload your own image to create professional and distraction-free recordings. Perfect for enhancing the visual quality of your videos.
Add Virtual Camera Background Enhance your video recordings with virtual backgrounds. Choose from preloaded options or upload your own images for a personalized, professional look. Ideal for maintaining brand consistency and creating visually engaging content.
Integration
Slack Integration Visla allows for seamless video sharing within your Slack workspace, enhancing team collaboration.
Zoom Cloud Recording Integration Automatically import Zoom Cloud recordings into your Visla account by linking your Zoom and Visla accounts. Easily access and edit your meeting recordings. Perfect for efficient meeting management and content repurposing.
Branding
Global Branding Apply consistent branding settings across all your videos. Ensure uniformity and brand recognition by setting global preferences for logos, colors, and text styles.
Project-Level Branding Customize branding for individual projects. Tailor logos, colors, and text styles to fit the specific needs of each video project, ensuring flexibility and brand consistency.	Partial	Partial	Full	Full
Intro Customization Upload a custom intro with brand logos, colors, and text for a professional and branded start to every video. Ideal for enhancing brand identity and making a strong first impression.
Outro Customization Upload a custom outro with brand logos, colors, and text for a professional and branded conclusion to every video. Ideal for reinforcing brand identity and leaving a lasting impression.
Logo Overlays Add your brand logo to videos to enhance brand recognition and maintain a professional look. Perfect for ensuring consistent branding across all your videos hosted on Visla platform.
Branding Colors Set brand-specific colors for text and subtitles. Ensure all video content aligns with your brand’s visual identity, enhancing professionalism and viewer recognition. Perfect for maintaining brand consistency across all your videos.
Text Styling Customize fonts, colors, and effects for text overlays. Ensure all text elements align with your brand’s visual identity, enhancing the professional appearance of your videos. Perfect for maintaining brand consistency and visual appeal.
Subtitle Styling Adjust the font, color, and effects of subtitles to match your brand. Ensure all subtitle elements align with your brand’s visual identity, enhancing the professional appearance of your videos. Perfect for maintaining brand consistency and visual appeal.
Visla Watermark Removal Paid users can remove the Visla watermark from their videos to use their own branding and maintain a professional look. Free plan videos will carry the Visla watermark.
Privacy, security, and admin controls
Two-Factor Authentication (2FA) Enhance your account security with Two-Factor Authentication. Coming soon, this feature will add an extra layer of protection by requiring an additional verification step during login, ensuring only authorized users can access your account.
SOC 2 Type II Report Available soon for business and enterprise users. Access a comprehensive security compliance report that verifies Visla meets strict information security standards, ensuring your data is managed securely.
Single sign-on (SSO) Coming soon! Log in using your existing corporate credentials. Simplify the login process and enhance security with Single Sign-On. Perfect for businesses and enterprises managing multiple user accounts.
Dashboard & Usage Analysis Monitor your Visla account's usage with detailed insights. View monthly granted credits, used credits, and remaining credits. Access a comprehensive breakdown of resource usage, including project links, operation types, credit costs, and timestamps. Ideal for efficiently managing your usage under Visla's usage-based pricing model.	Limited	Limited	Full	Full
Video Creation and Editing API Coming soon for enterprise users. Supports selected AI-powered video creation and editing features of Visla. Enable third-party integration with Visla via a software API for automated and scalable video production workflows.

Frequently Asked Questions

What are the different pricing tiers available in Visla?
Visla offers four main pricing tiers: Free, Pro, Business, and Enterprise. Each tier has specific sub-tiers, subscription fees, base credits, and flexible credit options tailored to different user needs.
How does the Visla Credit System work?
Visla uses a credit-based system with two types of credits: base credits and flexible credits. Base credits are included with each subscription and reset monthly, while flexible credits can be purchased additionally and roll over month-to-month.
What is the Credit Conversion Rate (CCR)?
The CCR determines the cost of purchasing flexible credits and converting unused credits when switching tiers. It is specific to each pricing tier.
How is the Credit Conversion Rate (CCR) calculated?
The CCR is calculated as follows:
CCR = Credit Amount / Dollar Amount
It varies across different pricing tiers. However, sub-tiers within the same tier share the same CCR.
Can I purchase additional credits if I run out of my monthly base credit?
Yes, Pro and Business tier users can purchase flexible credits at a rate determined by their tier’s CCR. However flexible credits are not available for free tier users.
What happens if I run out of credits?
If your account reaches zero or negative credits, it will be locked, preventing any resource-consuming tasks until you either purchase additional flexible credits or wait for the next billing cycle for base credits to refresh.
What tasks consume credits and how much do they cost?
Various tasks consume different amounts of credits, the following are approximated average values. Your project may varies depends on video length, input length and regenerates, etc.
.Text-based projects (I2V, T2V, B2V): ~60 credits per project (average 2 minutes)
.Voice-based projects: ~250 credits per project
.Visual-based projects: ~90 credits per project (average 2-3 minutes)
.ASR: 30 credits per minute
.Video export: 30 credits per minute
.Storage: 1.25 credits per GB per day (no charge if <1 GB)
.Private Stock storage: 0.04 credits per image or video scene per day
.Private Stock AI labeling: ~10 credits per image or video scene
Can Free Tier users purchase flexible credits?
No, Free Tier users can only use base credits which are reset monthly on your subscription day.
What happens to my unused base credits if I switch tiers?
Unused base credits are converted to the new tier’s credits using the new tier’s CCR. For example, if you move from Pro to Business, your unused credits are first converted to dollars using Pro tier’s CCR, and then back to credits based on the Business tier’s CCR.
How is the monthly fee for the Enterprise Tier calculated?
For the Enterprise Tier, the monthly fee is calculated based on the agreed CCR in the contract. The formula is: Monthly Fee = Total Monthly Credit / CCR
How many video projects can I create with 1000 credits?
Approximately (your project may vary depending on video length, input length, re-generate):
.Text-based projects: 16-17 projects
.Voice-based projects: 4 projects
.Visual-based projects: 11 projects
Is the credit consumption the same for every project?
No, credit consumption varies depending on factors such as video length, input content, project type, and user-initiated re-generates.
Can unused flexible credits roll over to the next month?
Yes, unused flexible credits roll over to the next month, unlike base credits which do not.
What is the difference between base credits and flexible credits?
Base credits come with the subscription and refresh monthly without rolling over. Flexible credits are purchased additionally and can roll over month-to-month.
How does storage credit consumption work?
Storage credit consumption is charged at 1.25 credits per GB per day for all assets, with no charge if the total asset storage is less than 1 GB. Private stock storage is charged at 0.04 credits per image or video scene per day.
If I switch from one tier to another tier, how will my flexible credits be affected?
The unused flexible credits will be converted based on the Credit Conversion Rate (CCR) of the new tier. The adjustment factor is the ratio of the new CCR to the old CCR. For example, if you switch from a Pro tier with a CCR of 300 to a Business tier with a CCR of 200, the adjustment factor would be:

Adjustment Factor = New CCR / Old CCR = 200/ 300 = 0.667

This means your flexible credits will be multiplied by 0.667 to reflect the new CCR. Any unused flexible credit is rolled over to the next month at the end of the month per your billing cycle.
How do I know how many credits a specific task will consume before I start it?
While we provide average credit consumption rates for different types of projects, the exact amount can vary based on factors like video length and input complexity. It's recommended to monitor your credit usage through your workspace dashboard, which provides near-real-time updates.
Can I transfer my credits to another user or account?
No, credits are non-transferable between users or accounts. Each account must manage its own credits independently.
What happens if my account is frozen due to zero or negative credits?
If your account is frozen, you won't be able to perform any resource-consuming tasks until you either purchase additional flexible credits or wait for your next billing cycle when base credits are refreshed.
How do annual subscriptions work in terms of base credits and fees?
Annual subscriptions offer a discounted rate compared to monthly subscriptions. Your monthly base credit is the same as a monthly subscription based on your pricing tier and sub-tier. The base credits are still refreshed monthly, and you benefit from overall savings on your subscription fee.
How do I cancel my Visla subscription, and what happens to my credits if I do?
You can cancel your Visla subscription through your account settings. Cancellation will stop the auto-renewal of your subscription, and you will remain on your current tier until the subscription period ends. Subscription fees are non-refundable. You can continue to use your base credits and flexible credits until the end of your subscription period. After the subscription period ends and your account transitions to the Free plan, any unused flexible credits will be frozen but will remain in your account in dollar amount. You can use these credits if you renew a paid plan later.
Can I invite other users to my Visla account, and how are credits managed in a multi-user workspace?
Yes, as the owner of the account, you can invite other users to join your workspace. In a multi-user workspace, all users share the same pool of credits. Resources consumed by any user in the workspace will be deducted from the workspace's total credits.
What happens if the workspace runs out of credits?
If the workspace runs out of credits, all resource-consuming tasks will be halted until additional credits are purchased or the next billing cycle refreshes the base credits.
Are there any restrictions on the duration or file size for videos?
For Free and Pro tiers, the upload file size limit is 3GB, and the video length limit is 1 hour. For Business and Enterprise tiers, the upload file size limit is 20GB, and the video length limit is 3 hours. There is no limit on the number of files, but tasks like ASR processing and file storage will deduct credits from the workspace.
Is there a limit to the number of videos I can create?
There is no limit on the number of videos you can create. However, each video creation task will consume credits from your workspace, and you can continue creating videos as long as you have sufficient credits.
How can I check my workspace's credit balance?
You can view your workspace's credit balance through the workspace dashboard. The dashboard provides real-time updates on your credit usage and remaining credits.
Can I track the credit usage of individual team members?
No. You can track the credit usage of each project and operation type, such as script generation, TTS, and ASR.

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