How can you create customer success videos using AI avatars?
Perfect for support, onboarding, and feature explainers, Visla’s AI Avatars help you scale helpful, polished videos with just a prompt.

How video with AI Avatars could transform your customer success strategy
Videos with AI avatars are a smart way to deliver helpful, human-sounding support without needing a camera crew. Whether you’re onboarding a new user or answering common questions, avatar-led videos make your content feel personal and clear. Visla’s AI helps you create these videos quickly, so your team can focus on customers, not editing timelines. You just guide the AI, and we’ll take care of the production.

How to create AI avatar videos for customer success
2. Create a new video>
Click “Create Video” to open our AI Video Agent. Here, you can prompt our AI and upload any required materials, such as your script, text, PDFs, PPTs, videos, audio, and so on.
3. Refine your instructions>
Tell our AI exactly how you want your video to feel. Choose your avatar, set the tone and length, pick a voice, and select from our music and footage libraries.
4. Let AI do the work>
Visla’s AI generates your video draft in minutes. You’ll get a polished video with your avatar front and center.
5. Fine-tune with scene editing>
Make quick edits using our Scene Based Video Editor. Decide when and where your avatar appears, and customize every detail with ease.
How you can use AI avatar videos in real life
- Onboard new users Welcome customers with a friendly avatar that walks them through your platform’s key features. Make first impressions count without extra calls.
- Answer common support questions Turn FAQs into helpful explainer videos featuring your AI avatar. Save your support team time while improving customer clarity.
- Introduce new features When you launch a product update, use your avatar to guide users through what's new. It’s the perfect way to keep them engaged.
- Deliver status updates Share product timelines or system notices in a more engaging way. An AI avatar gives your updates a professional, polished feel.
- Train internal teams Help your customer success team learn best practices and workflows—using the same AI avatars your customers see.
Why you’re going to love Visla
Record anything

Need footage? Use Visla’s video and screen recording tools to capture exactly what you need. Add voice, annotations, and zoom, all in one place.
Easy video creation

You don’t need editing skills. Just tell our AI what you want. Choose your avatar, and we’ll build the video for you. Then, you can fine-tune scenes and layout.
Better team collaboration

Create and edit videos together in shared Teamspaces. Drop comments, resolve feedback fast, and keep your content moving forward.
Beyond a customer success video creator

Do it all with Visla
Visla is your all-in-one video solution. From ideation to delivery, we’ve got the tools to help your team work smarter and scale faster.
Try these video types next:
Onboarding videos
FAQ explainers
Product tutorials
Internal training videos
Quarterly update videos
Frequently Asked Questions
Can I use my own avatar in Visla?
Do I need to be on camera to make these videos?
How realistic are Visla’s AI avatars?
What can I control about the avatar?
Are these videos easy to edit later?